Skip to content
Sovereign SecureSovereign Secure

Cyber Essentials support

Cyber Essentials Consultancy & Support

Gap analysis, remediation guidance and pre-assessment support from an IASME-licensed certification body, with the core help included in every package from £320 + VAT.

Prefer to talk? Call +44 161 523 5276

  • Support included from £320 + VAT
  • Pre-assessment check before you submit
  • Independence rules explained up front

The short answer

Cyber Essentials consultancy is help to scope your IT, find the gaps against the five technical controls and close them before assessment. Our Cyber Essentials certification consultants work for an IASME-licensed certification body, and Cyber Essentials help comes with every package from £320 + VAT: a pre-assessment check, a support call of up to an hour and six months of guide access.

On this page
  1. What does Cyber Essentials consultancy include?
  2. What Cyber Essentials certification support is included in each package?
  3. How does included support compare with paid add-ons?
  4. What does a Cyber Essentials gap assessment include?
  5. How are advice and assessment kept separate?
  6. Who is Cyber Essentials support for?
  7. How long does Cyber Essentials preparation take?
  8. Cyber Essentials Plus support: getting audit-ready
  9. Why Sovereign Secure
  10. Get help with Cyber Essentials

Cyber Essentials consultancy is hands-on help to scope your IT, find the gaps against the five technical controls and fix them before you submit, giving you the best chance of passing first time. Every Sovereign Secure package from £320 + VAT includes a pre-assessment check, a support call of up to an hour and six months of guide access. Gap analysis, remediation guidance and readiness help are added at a fixed price.

As an IASME-licensed certification body for Cyber Essentials certification, we know what assessors look for, and we explain up front how advice and assessment are kept apart.

What does Cyber Essentials consultancy include?

The first three services below come with every package; the rest are added as needed.

Service What you get Best for Price
Pre-assessment check We review your draft answers and flag anything likely to fail Everyone Included
Support call Up to an hour on scope, cloud MFA, BYOD and unsupported software Everyone Included
Guide access Six months of our guidance, normally £85 + VAT First-time applicants Included
Gap analysis and readiness review A control-by-control review with a written, prioritised gap list No in-house IT, bid deadlines, failed attempts Fixed quote
Remediation guidance What to change, in what order, and the evidence the assessor expects Anyone with gaps to close Fixed quote
Cyber Essentials Plus readiness The CE+ tests walked through on your own sample devices First-time CE+ Fixed quote

What Cyber Essentials certification support is included in each package?

Every package includes the pre-assessment check, support call, guide access, portal access and the certification fee. Prices by package and company size:

Package Micro (0 to 9 staff) Small (10 to 49) Medium (50 to 249) Large (250+)
Bronze £320 £440 £500 £600
Silver £410 £520 £575 £650
Gold £510 £620 £675 £750

Packages differ in assessment speed, the number of resubmissions and how long you have to pass:

Package Assessed within Resubmissions Time to pass
Bronze 3 to 5 working days 1 10 working days
Silver 2 working days 3 1 month
Gold 1 working day Unlimited 3 months

Prices exclude VAT. Bronze matches IASME’s published fee for each size band, so the support costs nothing extra. Extra resubmissions cost £100 + VAT each. See the full Cyber Essentials cost breakdown.

How does included support compare with paid add-ons?

Several UK providers sell the assessment at the IASME fee and charge extra for help. Published prices from UK providers we reviewed in September 2026:

Support item Sovereign Secure Add-on prices elsewhere (ex VAT)
Review of your answers before submission Included +£150
Extra help with your answers Support call of up to an hour included +£300, or “supported” packages from £640
Assessment within one working day (Micro) Gold at £510, unlimited resubmissions £520 to £620
CE+ pre-assessment or mock audit Readiness review, fixed quote +£300 to +£1,000

What does a Cyber Essentials gap assessment include?

A Cyber Essentials gap analysis compares your IT today with the NCSC requirements and gives you a written, prioritised list of what to fix before you submit. We start with scope, because every other answer depends on it.

Area What we review Common gap
Scope Offices, home workers, BYOD, servers, cloud services Devices left out that still access email or data
Firewalls Boundary firewalls, software firewalls on home-working devices, admin interfaces Default passwords; admin interfaces open to the internet
Secure configuration Unused accounts and software, auto-run, device locking Old accounts still active; no screen lock on phones
Security update management Vendor support, automatic updates, the 14-day window for high and critical fixes Unsupported operating systems or applications
User access control MFA on cloud services, separate admin accounts, passwords One cloud service without MFA; admin accounts used for email
Malware protection Anti-malware or allow-listing on every capable device Protection missing or switched off

The gap list follows the question set and shows the evidence an assessor expects for each answer. To test yourself first, try the free Cyber Essentials readiness check or the Cyber Essentials requirements checklist. The requirements are published by the NCSC. To write down the rules your team will follow, adapt our free cyber security policy template, whose sections map to the five controls.

How are advice and assessment kept separate?

IASME’s assessment independence rules apply to every certification body, including us. Before any consultancy starts, we explain how advice and assessment are kept separate for you.

Aspect Advice (consultancy) Assessment (certification)
Purpose Help you understand and meet the requirements Decide whether you meet them
Who changes your systems You or your IT provider, using our guidance No one. The assessor reviews what you submit or, for CE+, tests a sample
What you receive Gap list, remediation guidance, pre-assessment feedback A pass or fail decision and, on a pass, your certificate
Standard applied The current NCSC requirements The same requirements, with no allowance for help received

Advice does not guarantee a pass. If you prefer advice from a separate firm, IASME runs the NCSC-backed Cyber Advisor scheme, which lists assured advisers, and you can still certify with us.

How does that differ from consultancy here? Cyber Advisors are assured under the NCSC scheme to give hands-on help to micro, small and medium-sized organisations, but IASME notes that an adviser cannot certify you unless they are also a Cyber Essentials assessor. Consultancy from a certification body comes from a team that assesses against the same requirements, kept separate from your assessment under IASME’s independence rules. IASME explains the difference between an assessor and an advisor.

Who is Cyber Essentials support for?

  • No in-house IT. We turn each question into plain steps for whoever looks after your laptops and Microsoft 365 or Google Workspace.
  • IT run by an MSP. Your provider can join the call and receive the gap list, hearing each requirement first-hand.
  • Bid deadlines. Finding gaps early avoids losing time to a failed attempt.
  • First-time Cyber Essentials Plus. The audit tests real devices, so readiness work cuts the risk of retests.
  • Failed or lapsed elsewhere. We start from your previous feedback.

How long does Cyber Essentials preparation take?

Preparation depends on your gaps; assessment time depends on your package. Turning on MFA or automatic updates can take days, while replacing unsupported hardware can take weeks.

Step What happens Timing
1. Scoping call Agree scope, deadline and who does what When you enquire
2. Gap analysis Review against the requirements; written gap list Depends on size and sites
3. Remediation Your team or IT provider closes the gaps Days to weeks
4. Pre-assessment check We review your draft answers Before you submit
5. Assessment Formal marking by an assessor 1, 2 or 3 to 5 working days
6. Certificate Issued on a pass; renew every 12 months On a pass

Our guide to passing Cyber Essentials first time covers the submission itself.

Cyber Essentials Plus support: getting audit-ready

Cyber Essentials Plus must be completed within three months of your Cyber Essentials certificate, and the audit tests a sample of your devices, external IP addresses and cloud accounts. A readiness review runs through those tests first: patching on each sample device, malware protection, browser warnings on downloads and MFA on every cloud service. It is the help most organisations want when they look for a Cyber Essentials Plus consultant, and here it comes from an IASME-licensed certification body that delivers the audit itself.

If a test fails, you fix the issue and are retested within the scheme’s time limits. A remote retest of up to an hour within a month is free; other retests start at £400 + VAT. See the Cyber Essentials Plus requirements for sample sizes, or our Cyber Essentials Plus service for how the audit runs.

Why Sovereign Secure

  • IASME-licensed certification body. We issue Cyber Essentials and Cyber Essentials Plus certificates, so our advice reflects how assessments are marked.
  • Support in the price. Pre-assessment check, support call and guide access with every package.
  • Wider assurance. ISO 27001 certified, a PCI SSC Qualified Security Assessor company, a member of the PCI SSC Global Executive Assessor Roundtable (2026 to 2028), and penetration testing when you need more.
  • UK company since 2012, based at 16 Whalley Road, Accrington, Lancashire.

Get help with Cyber Essentials

Send your setup through the Cyber Essentials scoping questionnaire for a fixed quote, or pick a package and use its included support. Prefer to talk? Call +44 161 523 5276.

Last reviewed October 2026 by the Sovereign Secure assessment team.

Trusted by banks, payment providers and global brands

  • Accor
  • Fiserv
  • JCPenney
  • Ticketmaster
  • Nitecrest
  • Cashplus
  • Ahli United Bank
  • Kuwait Finance House
  • AYA Bank
  • Bank of Palestine
  • Liquid Pay
  • DataFlow Group
  • Wilmington
  • The Growth Company
  • Wahyukart

FAQ

Frequently asked questions

Can't find your answer? Call us on +44 161 523 5276 or send us a message.

Do I need a Cyber Essentials consultant?

Not always. Organisations with confident in-house IT often pass with the pre-assessment check and support call included in our packages. Extra consultancy is worth it when you have no IT staff, a bid deadline or Cyber Essentials Plus to prepare for.

What does a Cyber Essentials gap analysis include?

A review of your scope and each of the five technical controls against the current NCSC requirements. You get a written, prioritised list of gaps and the evidence an assessor will expect, at a fixed price agreed after a short call.

Can my certification body help me fix issues?

It can advise you, within IASME's independence rules for certification bodies. We tell you what needs to change and your team or IT provider makes the change, and we explain how advice and assessment are kept separate before any work starts.

How long does it take to get ready for Cyber Essentials?

It depends on your gaps. Settings changes such as turning on MFA can take days, while replacing unsupported hardware can take weeks. Once you submit, we assess within one working day on Gold, two on Silver and three to five on Bronze.

Can you work with my IT provider?

Yes. Your MSP or IT provider can join the support call and receive the gap list, so the people making the changes know exactly what the assessor will look for. IT providers that certify clients regularly can join our Cyber Essentials MSP partner programme.

What support is included in the Cyber Essentials price?

Every package includes a pre-assessment check, a support call of up to an hour, six months of guide access (normally £85 + VAT), portal access and the certification fee. Packages start at £320 + VAT; see the Cyber Essentials price list.

Do you help with Cyber Essentials Plus?

Yes. A readiness review takes you through the Cyber Essentials Plus tests on your own sample devices before audit day. If a test fails, a remote retest of up to an hour within a month is free; other retests start at £400 + VAT.

Free consultation

Talk to an assessor

We aim to reply within one working day, and send a fixed quote once your scope is confirmed.

  • PCI SSC-approved QSA, QPA, CPSA, P2PE and 3DS assessors
  • IASME-licensed Cyber Essentials certification body
  • Clients across the UK, US, Europe, Middle East and Asia since 2012

“The Cyber Security Services were delivered on time and price was competitive.”

Beverley McGowan, Director, Specialists Hub. Read the full testimonial

By sending this form you agree to us contacting you about your enquiry. See our privacy policy.

We aim to reply within one working day. The first consultation is free.