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ISO/IEC 27001:2022 clause 9.2

ISO 27001 Internal Audit Services

An independent audit of your information security management system (ISMS), planned around your certification cycle, with findings graded the way a certification auditor would grade them.

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  • Clause 9.2 audit programme for the full 3-year cycle
  • Findings graded like a certification audit
  • From an ISO 27001-certified UK firm

The short answer

An ISO 27001 internal audit is the check required by clause 9.2 of ISO/IEC 27001:2022 that your ISMS meets the standard and your own rules, and actually works. It must be planned, objective and recorded. Certification bodies expect one before Stage 2 and in each year of the three-year certificate cycle.

On this page
  1. What does ISO 27001 require from an internal audit?
  2. Why outsource your ISO 27001 internal audit?
  3. What does the internal audit cover?
  4. ISO 27001 internal audit checklist
  5. How to audit ISO 27001 step by step
  6. What you receive
  7. Internal audit vs certification audit
  8. How often should you do an ISO 27001 internal audit?
  9. ISO 27001 internal audit plan and programme
  10. What does an outsourced internal audit cost?
  11. Why Sovereign Secure
  12. Book your ISO 27001 internal audit

An ISO 27001 internal audit is the independent check, required by clause 9.2 of ISO/IEC 27001:2022, that your information security management system (ISMS) conforms to the standard and to your own policies, and that it works in practice. We plan the programme, sample the evidence, grade findings as a certification auditor would, and hand you a report and corrective action tracker for management review.

Sovereign Secure Ltd is an ISO 27001-certified UK consultancy, a PCI SSC-approved QSA company and an IASME-licensed Cyber Essentials certification body. We carry out internal audits. Certification audits are carried out by an independent certification body, our partner MQA International.

What does ISO 27001 require from an internal audit?

Clause 9.2 of ISO/IEC 27001:2022 requires a planned audit programme, objective auditors, results reported to management and records to prove it. Here is what each part means in practice.

Requirement What it means in practice Evidence the certification auditor asks for
9.2.1 Audits at planned intervals Check conformity with ISO 27001 and your own ISMS rules, and whether it is effectively implemented Completed audit reports covering the ISMS scope
9.2.2 Audit programme Set frequency, methods, responsibilities and reporting, weighted by process importance and previous results A dated programme, ideally across the three-year cycle
9.2.2 a) Criteria and scope Each audit states what it tests and against which requirements An audit plan for each audit
9.2.2 b) Objectivity and impartiality Auditors do not audit their own work Auditor names, and their independence from the areas audited
9.2.2 c) Reporting Results reach relevant management Report distribution, and audit results as a management review input (9.3)
10.2 Corrective action Findings are corrected and root causes removed Nonconformity records and closure evidence

Some buyers call this an ISO 27001 compliance audit; the requirement is the same.

Why outsource your ISO 27001 internal audit?

Mainly for objectivity: in a small team, the person who wrote the risk assessment and policies cannot audit them.

Aspect In-house auditor Outsourced internal audit
Objectivity Hard in small teams; needs someone from outside the areas audited Independent of your ISMS by default
Competence Staff need audit training (ISO 19011 techniques) and practice Auditing against published standards is our day-to-day work
Calibration Findings may be too soft or too strict Graded as a certification body would grade them
Time Takes your ISMS owner away from running the ISMS Your team’s time goes on interviews and fixes
Ownership Yours Still yours: you own the programme, management review and actions

An external internal audit can also support Annex A control 5.35 (independent review of information security).

What does the internal audit cover?

The whole management system: the ISO 27001 requirements in clauses 4 to 10 and every Annex A control your Statement of Applicability (SoA) says applies.

Area What we sample
Context and leadership (4 to 5) Scope statement, interested parties, climate change consideration (added by Amendment 1 in 2024), policy communication, roles
Planning (6) Risk assessment and treatment, risk acceptance, SoA justification, security objectives
Support and operation (7 to 8) Training and awareness records, document control, risk reviews at planned intervals, outsourced processes
Performance and improvement (9 to 10) Monitoring results, the last management review, corrective action log
Organisational controls (5.1 to 5.37) Asset inventory, supplier assessments, incident records, cloud services, access rights for joiners and leavers
People, physical, technological (6 to 8) Screening, secure disposal, backups and restore tests, logging, vulnerability management (8.8), change control

Where 8.8 or 8.29 needs technical evidence, we also provide the testing. See ISO 27001 penetration testing.

ISO 27001 internal audit checklist

Whoever carries out your internal audit, these are the eight things a certification auditor will check about it. Use this list to test your own audit before Stage 1 or a surveillance audit; for the full clause and Annex A readiness list, use our ISO 27001 audit checklist or download it as a spreadsheet.

Check What good looks like Clause
Audit programme A dated programme that covers the whole ISMS over the cycle, weighted by risk and previous results 9.2.2
Scope and criteria Each audit states what it covers and the requirements it tests against 9.2.2 a)
Auditor independence Auditors are competent and do not audit their own work 9.2.2 b)
Documents reviewed Scope, risk assessment, Statement of Applicability, policies, objectives and previous audit results 9.2.1
Records sampled Evidence that controls operate, such as leavers, access reviews, supplier checks, backups and incidents 9.2.1 b)
Nonconformity grading Findings graded consistently as major, minor, observation or opportunity for improvement 9.2.2 c), 10.2
Corrective action Each nonconformity has a correction, a root cause, an owner, a date and a check that it worked 10.2
Management review input Audit results reported to management and recorded as an input to the review 9.2.2 c), 9.3.2

How to audit ISO 27001 step by step

Every rating rests on evidence we have seen, not on a questionnaire answer.

  1. Programme and scope. Audits planned against your SoA, risks and previous findings.
  2. Audit plan. Criteria, scope, dates and interviewees sent in advance.
  3. Document review. Risk assessment, SoA, policies, objectives, previous audits and corrective actions.
  4. Interviews and sampling, remote or on site: records such as leavers, access reviews, supplier checks and incidents.
  5. Closing meeting. Findings agreed on the day, so the report holds no surprises.
  6. Report and follow-up. We verify corrective actions before your next external audit.

How findings are graded

Grade Example What happens next
Major nonconformity No management review has taken place Fix before the certification audit; a certification body will not certify with one open
Minor nonconformity Two leavers’ accounts disabled days late Correction and root-cause fix under clause 10.2
Observation Supplier reviews due next month with no owner assigned Act before it becomes a nonconformity
Opportunity for improvement Access reviews work but are manual Optional

What you receive

  • Internal audit programme covering the three-year cycle, mapped to clauses and your SoA.
  • Audit plan for each audit.
  • Audit report with the scope, criteria, evidence sampled and a conclusion on conformity and effectiveness.
  • Nonconformity records with fields for correction, root cause and corrective action.
  • Corrective action tracker with owners and dates.
  • Management review input summary for clause 9.3.

Internal audit vs certification audit

Your internal audit comes first. Then an independent certification body carries out Stage 1, Stage 2, the annual surveillance audits and recertification. This page covers the internal audit; for what happens at each certification stage, see our guide to the ISO 27001 audit.

Audit Who carries it out When Purpose
Internal audit You, or an auditor you appoint Before Stage 2, then at planned intervals Checks conformity and effectiveness; can suggest improvements
Stage 1 Certification body Start of certification Reviews documentation and readiness, including whether internal audits and management reviews are planned and being performed
Stage 2 Certification body After Stage 1 Tests whether the ISMS works; leads to the certification decision
Surveillance Certification body Years two and three Samples part of the ISMS; always reviews internal audit, management review and corrective actions
Recertification Certification body Before the three-year certificate expires Reviews the whole ISMS for a new cycle

Certification bodies must stay impartial and will not help you fix what they find, so the internal audit is where you find problems first. For their fees, see ISO 27001 certification cost.

How often should you do an ISO 27001 internal audit?

At least once before Stage 2, then at planned intervals, which in practice means before every surveillance audit. A typical three-year programme:

When Internal audit focus
Before Stage 1 and 2 Full scope: clauses 4 to 10 and every applicable Annex A control
Before surveillance audit 1 Clauses 4 to 10, higher-risk Annex A controls, and previous findings closed
Before surveillance audit 2 Clauses 4 to 10 and the remaining Annex A controls
Before recertification Full scope, ready for the new cycle

Audit more often after major change, such as an acquisition, migration or serious incident.

ISO 27001 internal audit plan and programme

The audit programme sets what is audited across the three-year cycle; the audit plan sets out each individual audit. Many organisations spread the year’s internal audits across quarters rather than auditing everything at once, so findings are fixed well before the surveillance audit. A sample annual plan:

Quarter Audit focus Clauses and Annex A controls Who is interviewed
Q1 Context, leadership and risk Clauses 4 to 6, 8.2 and 8.3 Top management, ISMS owner, risk owners
Q2 People and suppliers Clause 7, Annex A 6.1 to 6.8 and 5.19 to 5.23 HR, procurement, supplier owners
Q3 Technology and operations Annex A 8.1 to 8.34, incident and continuity controls 5.24 to 5.30 IT, development, service desk
Q4 Performance and improvement Clauses 9.1, 9.3 and 10, plus every open finding ISMS owner, top management

Each audit in the programme then gets its own plan, sent to the people involved in advance:

Audit plan item Example
Objective Confirm supplier security controls conform to the ISMS and operate effectively
Criteria ISO/IEC 27001:2022 clauses 8.1 and 8.3, Annex A 5.19 to 5.23, the supplier security policy
Scope Suppliers with access to customer data or production systems
Auditor Named, and independent of procurement and IT
Dates and interviews Half a day remotely; procurement lead and two supplier owners
Sampling Five suppliers onboarded or reviewed in the last 12 months
Reporting Report to the ISMS owner within a week; results feed the next management review

What does an outsourced internal audit cost?

We price by audit days and give a fixed quote for a single audit or for a three-year programme. For context, a published cost guide from a UK provider we reviewed in September 2026 put ISO 27001 consultant day rates at £400 to £1,000.

Cost driver Effect on audit days
People in scope More teams to interview and records to sample
Sites and entities Possible site walkthroughs and wider sampling
Applicable Annex A controls More controls to test, especially technological ones
Full scope or rotation A full-scope audit before Stage 2 takes longer than a rotating surveillance-year audit
Maturity Clean records and a working corrective action log make sampling faster

Not ready for audit yet? Start with an ISO 27001 gap analysis, or self-assess with our ISO 27001 checklist.

Why Sovereign Secure

  • We hold ISO 27001 ourselves and face the same surveillance audits you do.
  • Auditing is our core work. We are a PCI SSC Qualified Security Assessor (QSA), Qualified PIN Assessor (QPA) and Card Production Security Assessor (CPSA) company, and a member of the PCI SSC Global Executive Assessor Roundtable (GEAR) 2026 to 2028, so assessing organisations against published standards is what we do.
  • One audit, several frameworks. We can map ISO 27001 findings to PCI DSS and Cyber Essentials. See Cyber Essentials vs ISO 27001.
  • Independent certification. Certification audits are carried out by an independent certification body, our partner MQA International, and our ISO 27001 consultancy can support you before and after certification.
  • UK company since 2012, headquartered in Accrington, Lancashire (Companies House 08334453).

Book your ISO 27001 internal audit

Tell us how many people and sites are in scope and your next external audit date, and we will send a fixed quote. Request a quote or call +44 161 523 5276.

Last reviewed October 2026 by the Sovereign Secure assessment team.

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FAQ

Frequently asked questions

Can't find your answer? Call us on +44 161 523 5276 or send us a message.

Is an ISO 27001 internal audit mandatory?

Yes. Clause 9.2 requires internal audits at planned intervals, with records of the programme and results. You cannot be certified without one: at Stage 1 the certification body checks that internal audits and management reviews are planned and being performed.

How often should you do an ISO 27001 internal audit?

The standard says "at planned intervals", not annually. In practice you need audit activity before each surveillance audit, the whole ISMS scope covered at least once in the three-year cycle, and higher-risk areas audited more often or after major change.

Can a consultant do my ISO 27001 internal audit?

Yes. Outsourcing is allowed as long as the auditor is competent and objective. You still own the audit programme, the management review and the corrective actions. If the same consultant built your ISMS, plan the audit so nobody audits their own work.

Can our internal auditor carry out the certification audit?

No. You commission an internal audit to test your own ISMS, and the auditor can suggest improvements. A certification audit is carried out by an independent certification body, which decides whether you hold the certificate and cannot advise you on fixes; our guide to the ISO 27001 audit explains each stage.

Who can be an ISO 27001 internal auditor?

Anyone competent and objective. ISO 27001 names no qualification, but clause 7.2 expects competence through education, training or experience, so an internal auditor course or ISO 19011 training is a common way to show it. Clause 9.2.2 requires auditors who are objective and impartial, so nobody audits their own work. Outsource when nobody in-house is both trained and independent of the areas audited, which is common in small teams.

Does every internal audit have to cover all 93 Annex A controls?

No. You audit the controls your Statement of Applicability says apply, and you can spread them across the three-year cycle, weighted by risk. Clauses 4 to 10 are usually audited every year.

What happens if the internal audit finds nonconformities?

That is normal and useful. Each one gets a correction, a root cause and a corrective action under clause 10.2, and the results feed your management review. Certification auditors look for evidence that the cycle works, so a finding you have closed counts in your favour.

Is an internal audit the same as a gap analysis?

No. A gap analysis is advisory and comes before implementation. An internal audit is a mandatory check once the ISMS is running, based on sampled evidence of how it operates.

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  • PCI SSC-approved QSA, QPA, CPSA, P2PE and 3DS assessors
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“We are satisfied with the quality of work delivered by Sovereign Secure and would happily recommend them to any company that requires consultancy and guidance in obtaining their ISO 27001 certification.”

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