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PCI DSS Requirement 11.3.2

PCI ASV Scans: Quarterly PCI Compliance Scanning

Quarterly external scans for PCI DSS Requirement 11.3.2, run through our PCI SSC Approved Scanning Vendor partner and managed by a QSA company that handles scoping, result reviews, disputes and rescans for you.

Prefer to talk? Call +44 161 523 5276

  • Scans run by a PCI SSC-listed Approved Scanning Vendor
  • Managed by a PCI SSC QSA company and GEAR member
  • False-positive disputes and rescans handled for you

The short answer

An ASV scan is the external vulnerability scan PCI DSS Requirement 11.3.2 requires at least once every three months, run by a PCI SSC Approved Scanning Vendor against every internet-facing IP address and domain in scope. To pass, no component can have an unresolved vulnerability with a CVSS base score of 4.0 or higher.

On this page
  1. What is an Approved Scanning Vendor?
  2. Who needs a PCI ASV scan?
  3. How our managed ASV scan service works
  4. What does an ASV scan cover?
  5. What counts as a passing ASV scan?
  6. What happens if you fail an ASV scan?
  7. Quarterly ASV scan calendar
  8. ASV scans vs internal scans and penetration tests
  9. Preparing for your first ASV scan
  10. How much does an ASV scan cost?
  11. Why Sovereign Secure for ASV scanning
  12. Get a quote for PCI ASV scanning

An ASV scan, often just called a PCI scan, is the external vulnerability scan that PCI DSS v4.0.1 Requirement 11.3.2 asks for. At least once every three months, a PCI SSC Approved Scanning Vendor (ASV) scans every internet-facing IP address and domain in scope. You fix or dispute what it finds and rescan until the ASV issues a passing report. If your validation includes Requirement 11.3.2, you need four passing scans a year, one in each three-month period.

Sovereign Secure is not an ASV. Your scans run through our PCI SSC Approved Scanning Vendor partner, and we manage the programme around them: scope, result reviews, false-positive disputes with the ASV, and rescans timed around your PCI DSS assessment. As a PCI SSC-approved Qualified Security Assessor (QSA) company, we read an ASV report the way an assessor does. ASV scanning is one part of our PCI DSS compliance services.

What is an Approved Scanning Vendor?

An Approved Scanning Vendor is a company the PCI Security Standards Council has qualified to run external scans for PCI DSS, using a scan solution the Council has tested. Only a company on the PCI SSC list of Approved Scanning Vendors can produce a report that meets Requirement 11.3.2. Output from any other scanner does not count.

ASVs follow the Council’s ASV Program Guide (in the PCI SSC document library), which sets the rules for scope, failures and disputes. Each report has three parts: an Attestation of Scan Compliance signed by you and the ASV, a summary by component, and the vulnerability details.

Who needs a PCI ASV scan?

Anyone whose validation includes Requirement 11.3.2. Your acquirer can also ask for scans, so check its compliance portal; our guide to Worldpay PCI compliance shows how one acquirer’s programme handles them. If you are unsure of your questionnaire, our guide to which PCI SAQ you need walks through the options.

How you validate ASV scans required?
Report on Compliance (Level 1) Yes, a passing scan in every three-month period
SAQ D, merchant or service provider Yes, all internet-facing systems in scope
SAQ C and SAQ B-IP Yes, the public IP addresses of the payment environment
SAQ A-EP Yes, the servers that deliver or affect your payment page
SAQ A (v4.0.1) Yes, the website that redirects to or embeds the payment form
SAQ B, SAQ C-VT and SAQ P2PE Not in the questionnaire

How our managed ASV scan service works

The ASV runs the scan and decides pass or fail. We do the work around it.

Task You ASV partner Sovereign Secure
Scope Sign it off Scans what is declared, flags anything else found Builds the list from your CDE diagram and DNS
Scan Let the scanner through your IPS and WAF Scans with its approved solution Schedules each quarter
Pass or fail - Decides Explains each failure in plain English
Fixes Patch and reconfigure - Prioritises the work
Disputes Supply evidence Accepts or rejects Prepares the dispute with you
Evidence Upload to your acquirer if asked Issues the attested report Maps reports to your SAQ or ROC

What does an ASV scan cover?

Every externally facing IP address and domain that is part of your cardholder data environment (CDE) or gives a route into it. An ASV vulnerability scan looks at those systems from the internet, without logging in, for known vulnerabilities and weak configurations. You declare the scope, and anything else the ASV discovers must be scanned or explained.

Typical in-scope component Why
Web servers and e-commerce sites They take, redirect to or embed the payment page
Firewalls, routers and VPN gateways They sit on the CDE boundary
Load balancers, reverse proxies and WAFs The scan must reach the services behind them
Cloud and hosted public IPs Yours to scan unless your provider’s ASV evidence covers them

The scan must run without interference: a scan blocked by your intrusion prevention system or WAF cannot give a valid result. A PCI vulnerability scan of this kind is narrower than an internal scan or a penetration test. If you are new to scanning, our guide to what a vulnerability scan is explains the basics.

What counts as a passing ASV scan?

A scan passes when no component in scope has a vulnerability with a CVSS base score of 4.0 or higher, apart from any the ASV has accepted on dispute. The Program Guide also fails some findings whatever their score.

Finding Result
CVSS 0.0 to 3.9 Pass (still worth fixing)
CVSS 4.0 or higher Fail until fixed or a dispute is accepted
SQL injection or cross-site scripting Fail
Operating system no longer supported by its vendor Fail
Database reachable from the internet Fail
SSL or early TLS, or a backdoor or malware Fail
Special notes, such as remote-access software Not a fail on its own; you confirm the business need and how it is secured

What happens if you fail an ASV scan?

A failed scan is not a failed quarter. You fix the findings or dispute them with evidence, then rescan until that three-month period has a passing result.

  1. Triage. We sort each failure into real vulnerability, false positive, compensating control or out of scope.
  2. Remediate. Your team fixes the real issues, working from our priority list.
  3. Dispute. We prepare the evidence, for example proof that a Linux distribution backported a fix while the version banner still shows the old number.
  4. ASV review. The ASV accepts or rejects each dispute and records accepted exceptions in the report.
  5. Rescan. Several reports can be combined to show everything in scope passed in that period.

Quarterly ASV scan calendar

Scan early in each three-month period so there is time to fix, dispute and rescan before it ends. Your periods do not have to follow calendar quarters; this example assumes they do.

Period First scan Passing report by
January to March Early January Early March
April to June Early April Early June
July to September Early July Early September
October to December Early October Late November, before any peak-trading change freeze

Your assessor will look for a passing scan in each of the four periods before your SAQ or ROC date. In your first year, four passing scans are not required if your most recent scan passed, you have a documented three-monthly scanning process, and earlier findings were fixed and rescanned. After any significant change, Requirement 11.3.2.1 also calls for an external scan, which need not be run by an ASV.

ASV scans vs internal scans and penetration tests

PCI DSS needs all three; none replaces the others.

Aspect ASV scan (11.3.2) Internal scan (11.3.1) Penetration test (11.4)
Viewpoint From the internet Inside your network Both
Who runs it A PCI SSC-listed ASV only Qualified, independent staff or a third party Qualified, independent tester
Method Automated, unauthenticated Automated, authenticated (11.3.1.2) Manual exploitation
Frequency Every three months Every three months and after significant change Every 12 months and after significant change
Must fix CVSS 4.0+ and automatic fails High-risk and critical findings Exploitable vulnerabilities, then retest

We run authenticated internal scans through our vulnerability scanning services and carry out PCI DSS penetration testing, including segmentation tests, on the same schedule.

Preparing for your first ASV scan

  • Know your scope. Reconcile your asset list with DNS, so the ASV does not find forgotten subdomains first.
  • Shrink the attack surface. Close remote management and database ports that need not be public, patch internet-facing software, retire unsupported operating systems and disable SSL and early TLS.
  • Clear the way. Allowlist the ASV’s scanner in your IPS and WAF for the scan window, and gather evidence for backported patches in advance.

Our guide on how to pass a PCI ASV scan covers the common failures in more detail.

How much does an ASV scan cost?

Cost depends mainly on how many IP addresses and domains are in scope. We give a fixed annual price after scoping, rather than a list price that may not fit your estate.

Cost driver Lower cost Higher cost
Scope A handful of public IPs and one domain Many IPs, domains and cloud endpoints
Disputes Patched, current systems Legacy systems and backported patches needing evidence each quarter
Rescans Findings fixed before the first scan Repeated fail, fix and rescan cycles
Extras External ASV scans only Internal scans (11.3.1) and change-driven scans (11.3.2.1) added

Some acquirers include ASV scans in their compliance portals, so check what your merchant agreement already covers. For the whole budget, including assessment and testing, see our guide to PCI compliance cost.

Why Sovereign Secure for ASV scanning

  • Managed by an assessor company. We are a PCI SSC-approved QSA, Qualified PIN Assessor (QPA) and Card Production Security Assessor (CPSA) company, and a member of the PCI SSC Global Executive Assessor Roundtable (GEAR) for 2026 to 2028.
  • Independent evidence. Reports are produced and attested by our ASV partner, not by us.
  • One plan. Scans, penetration tests and your PCI DSS audit can share one set of dates.
  • UK head office in Accrington, Lancashire, with offices in Los Angeles, Singapore, Dubai and Dhaka. Clients include Fiserv, Cashplus and Ticketmaster.

Get a quote for PCI ASV scanning

Send us your public IP addresses and domains, your SAQ type or ROC date, and your last ASV report if you have one. We will confirm the scope and come back with a fixed annual price. Contact us or call +44 161 523 5276.

Last reviewed October 2026 by the Sovereign Secure assessment team.

Trusted by banks, payment providers and global brands

  • Accor
  • Fiserv
  • JCPenney
  • Ticketmaster
  • Nitecrest
  • Cashplus
  • Ahli United Bank
  • Kuwait Finance House
  • AYA Bank
  • Bank of Palestine
  • Liquid Pay
  • DataFlow Group
  • Wilmington
  • The Growth Company
  • Wahyukart

FAQ

Frequently asked questions

Can't find your answer? Call us on +44 161 523 5276 or send us a message.

What is an ASV scan?

An ASV scan is an external vulnerability scan of your internet-facing systems, run at least once every three months by a company on the PCI SSC list of Approved Scanning Vendors. It meets PCI DSS Requirement 11.3.2, and the ASV's attested report is the evidence your acquirer or QSA accepts.

What does ASV stand for?

ASV stands for Approved Scanning Vendor: a company the PCI Security Standards Council has qualified to run the quarterly external scans that PCI DSS Requirement 11.3.2 requires. Sovereign Secure is a QSA company, not an ASV, so your scans run through our PCI SSC Approved Scanning Vendor partner.

Who needs a PCI ASV scan?

Any merchant or service provider whose SAQ or Report on Compliance includes Requirement 11.3.2. Under PCI DSS v4.0.1 that covers a ROC, SAQ D, SAQ C, SAQ B-IP, SAQ A-EP and SAQ A. Our guide to which PCI SAQ you need helps you check.

What happens if I fail an ASV scan?

You fix the failing items, or dispute false positives with evidence, then rescan until the ASV issues a passing report for that three-month period. We triage the results, prepare disputes and plan the rescans with you.

How long does a PCI scan take?

The scan itself is automated, so its length depends mainly on how many IP addresses and domains are in scope. Reaching a passing report takes longer when findings need fixing, disputes need evidence or several rescans are needed, which is why we schedule the first scan early in each three-month period.

Which vendors are approved for PCI scanning?

Only companies on the list of Approved Scanning Vendors that the PCI Security Standards Council publishes and keeps up to date. Your scans run through our PCI SSC Approved Scanning Vendor partner, a listed ASV, and you can check any vendor on the PCI SSC ASV list.

Can I use any vulnerability scanner for PCI DSS?

Not for the quarterly external scans in Requirement 11.3.2, which must be run by a PCI SSC-listed ASV using its approved solution. Internal scans (11.3.1) and external scans after a significant change (11.3.2.1) can be run by any qualified, organisationally independent person.

Is Sovereign Secure an ASV?

No. Sovereign Secure is a PCI SSC Qualified Security Assessor (QSA) company, not an Approved Scanning Vendor. Your quarterly scans are run through our PCI SSC Approved Scanning Vendor partner, and our QSA team manages the scope, reviews the results and handles disputes and rescans.

How serious is PCI compliance?

Serious enough to plan for: a missing or failed quarterly scan can leave your validation incomplete, which usually means a monthly non-compliance fee from your acquirer, and a breach while non-compliant costs far more. Our guide to PCI non-compliance fees and fines explains what you can be charged.

Do I need an ASV scan after a significant change?

You need an external scan after any significant change (Requirement 11.3.2.1), with findings scored CVSS 4.0 or higher resolved. That scan does not have to be run by an ASV, but it must be run by qualified, independent personnel.

How much does an ASV scan cost?

It depends mainly on how many IP addresses and domains are in scope, and how much help you need with disputes and rescans. We give a fixed annual price after scoping; our guide to PCI compliance cost shows how it fits your wider budget.

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Talk to an assessor

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  • PCI SSC-approved QSA, QPA, CPSA, P2PE and 3DS assessors
  • IASME-licensed Cyber Essentials certification body
  • Clients across the UK, US, Europe, Middle East and Asia since 2012

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